The COVID-19 pandemic has disrupted lives and businesses globally, major changes happening across the globe and forcing people to living the new normal. Companies had to adapt quickly — keeping the health, safety and well-being of all employees its first priority — and make decisions that will significantly influence the future of its business. Therefore, a distributed workforce had been considered as a solution for many companies to handle the complexities of the COVID-19 pandemic situation. According to a Gartner survey in which 74% of CFOs stated they plan to move even more on-site employees to remote workspaces permanently — after the COVID-19 pandemic ends. This plan is not a surprise considering the fact that the typical business saves $11,000 per person, per year, by letting employees work remotely 50% of the time (Global Workplace Analytics, 2019).
More recently, advancements in cloud-based productivity tools, video conferencing and powerful collaboration apps have made the popularity of distributed work explode. In fact, numerous studies show that by 2025 remote work will equal or surpass traditional fixed office work and more than 82% of millennials who work remotely report an increased sense of loyalty to their employers as a result. However, a survey by Ernst & Young revealed that employers start addressing ‘trust issues’ about employees’ whereabouts during working hours and frantic “where are you?” emails won’t solve it.